FAQ
How to send transponders for repair?
What is the cost of returning repaired transponders?
How long does it take to complete repairs?
How do I charge transponders after battery replacement?
AMB Mylaps transponder warranty
What is the difference between TranX 160 (yellow) and 260 (red) transponders?
How to replace the battery in AMB Mylaps transponder
How and where do I buy a race timing system?
How to send transponders for repair
Send transponders only
Do not send chargers or power packs
Download transponder repair form and include with shipment
Australian clients
Recommend the use of Registered Mail or Express Post within Australia
Clients outside Australia
Send via any air mail or courier method of your choice
Choose whatever suits your budget and speed requirements
Many USA clients use USPS Priority Mail International (small flat rate box) to send their transponders
See www.usps.com starts at $13.45USD
IMPORTANT - Customs declaration info
Value must be stated at less than $900AUD to avoid delays and extra charges through Australian Customs
If you state the value at above $900AUD you will be responsible for any import duties incurred by me
As a guide a faulty transponder is only worth about $10AUD
On customs declaration state – "timing electronics for repair"
Packaging
Preferably use a box or medium to large tough padded bag that has enough room on it for the customs declaration form
Bundle AMB20 and AMBrc transponders together to avoid movement within the bag as the posts on these transponder can tear holes in the bag and transponders can be lost
Do not use a normal paper envelope as this will tear open and your transponders will be lost in the mail
How to pay for repairs
Payment is not required until after I have received your transponders
Australian clients
Bank Transfer
Personal, organisation and bank cheque's
Cash (at pick-up only)
PayPal only for payments under $500AUD, surcharge of up to 5% will be added to cover PayPal fees
Clients Outside Australia
International Bank Transfer - involves going to your bank to arrange the transfer using details on the invoice you will receive
Western Union - involves going to a WU office or agent and filling in a form, paying the money and sending me the MTC number
PayPal only for payments under $500AUD. Surcharge of up to 5% will be added to cover PayPal fees
Credit Card - PayPal account not required, use credit card to pay via PayPal securely online.
How long does it take to complete repairs
AMB20/rc transponders up to 20 units - 5 days
TranX & mx 160, 260, pro old style, screws in lid - 7 days, longer for large quantities
TranX & mx 160, 260, pro new style, rounded edges with black base - 3 days, longer for large quantities
All other transponders usually take 5-7 days
Large jobs of TranX transponders can take a few weeks depending on work load
For a time estimate contact me and advise me of transponders type and quantity
How long does mailing take
Within Australia
Normal mail 2 - 10 working days depending on your location
Express Post 2 -3 days depending if you are located within the Australia Post Express Network
Outside Australia
Worldwide Air Mail usually takes about 10 working days
Express mail services are around 3-6 working days depending on your location
Check your local post office or courier company web site for more details
How do I charge transponders after battery replacement
A comprehensive information sheet will be sent with your transponders explaining everything you need to know
AMB Mylaps transponder warranty
If you are the original purchaser of the AMB Mylaps transponders then you are covered by their warranty
In Australia contact Mylaps Australia on 02 9546 2606 to confirm warranty status
Worldwide contact your nearest Mylaps to confirm warranty status
You will need to quote the serial number from the transponder
I will repair transponders in and out of AMB Mylaps warranty
But I recommend you take advantage of the AMB Mylaps warranty were possible
Transponder Services warranty
All repairs and batteries have warranty cover for one year
Refurbished AMB20 transponders purchased from Transponder Services have one year on battery and 3 months on signal
What is the difference between TranX 160 (yellow) and 260 (red) transponders?
AMB TranX 160 transponder is primarily designed for use in Kart racing and low speed motorcycles
The top speed that a 160 will work is 160 Kph
AMB TranX 260 transponders are designed for faster motor sports such as Touring Cars and motorcycles
The top speed that a 260 will work at is 260Kph and the signal strength is much stronger than a 160
When considering whether to buy a 160 or 260 AMB TranX transponder you need to think about a few things
One, does the race venues you intend to race at support 160 or 260 only or both?
Two, if you only need a 160 but can afford a 260 then a 260 is a better choice because the signal is stronger and re-sale value is much better because 260 transponders are more in demand
Note that 160 and 260 new and old style transponders can have new batteries fitted by Transponder Services
How to replace the battery in AMB Mylaps transponder
How to repair AMB TranX260 transponder
How to repair AMB TranX160 transponder
How to replace battery in TranX260 transponder
How to replace battery in TranX160 transponder
How to replace battery in Mylaps transponder
I sometimes have a technically able person contact me wanting information about AMB transponder battery replacement
The questions include, "what type of battery do I use", "what is the voltage", "how do I dissolve the resin that encases the battery", "how do I open a new style TranX", and so it goes
The best answer I can give is not to attempt repairs yourself and ONLY engage a company that has years of experience and specialises in transponders
It is a specialised job and I have seen too many good transponders wrecked by "so called professional battery re-packers" and backyard operators
Beware of the backyard operators advertising online
Most are only hobbyists that think they know what they are doing, but their methods have not stood up to the test of time
So why risk an unknown when Transponder Services has a proven track record of over 10 years service to the racing community
The price is much the same but with Transponder Services you get professional service backed by a 12 month warranty
Plus if I cannot repair your transponder then there is no charge to you for the attempt
Where to get racing software
Popular racing software for RC and Kart racing
Listed in no particular order
RC Timing - aka RCM - Switzerland
AEBI RC Progress - Switzerland
Alycat - Australia
BBK Software - UK
B and B Autoscore - CA, USA
J-Lap Software - GA, USA
MatX Software - Italy
PC Lap Counter - Belgium
Race-Control - Germany
RC Scoring Pro - WI, USA
RC Timing - also known as Laps Free - UK
SlyFox - Australia
WinARC - France
What is the cost of returning repaired transponders?
outside Australia
Return of transponder is via International Mail
Prices are indicative and can vary depending on weight, size and destination
Standard Air Mail - no tracking
up to 500 grams (17oz) - $15AUD
Registered Air Mail - proof of sending, signature at delivery, no public tracking
up to 500 grams (17oz) - $27AUD
500 - 1000 grams (35oz) - $30AUD
Express Courier International - proof of sending, signature at delivery, online tracking
up to 500 grams (17oz) - $56AUD
500 - 1000 grams (35oz) - $66AUD
FREE return
Return is free via Registered Air Mail for 10 AMBrc or AMB20 transponder battery replacements
Return is free via Express Courier International for 20 AMBrc or AMB20 transponder battery replacements
within Australia
Prices are indicative and can vary depending on weight, size and destination
Australia Post Registered Mail
up to 500 grams - $11AUD
Express Post Platinum
up to 500 grams - $13.80
500 to 3000 grams - $17.90
How and where do I buy a race timing system?
Transponder Services is not in the business of selling race timing systems
However, occasionally complete or part 2nd hand systems are made available and will be advertised in the shop
Mylaps, formally known as AMBi.t. are the major manufacturer and seller of race timing systems for all sports
To find out more visit their web site www.mylaps.com and navigate according to where you are located and what sport you wish to time
Mylaps have offices in USA, Netherlands and Australia
Kloft Timing in Germany is also a reliable seller of Mylaps systems, tell Michael Kloft I sent you.
Prompt, reliable service every time - see testimonials